Setting up a webshop is very easy. Go to Tools > Ecommerce and add your products. After that, follow the instructions below.
To let your customers access your web shop, use the system field {{shop_link}} as a button URL for channels that support buttons like Messenger or Telegram.
For channels that don’t support buttons like SMS or WhatsApp, you can use the {{shop_link}} inside a text block like the image below.
Change the product view
We provide many ways to display your products on the webshop. You can go to Ecommerce > Settings Under General, you can change the web shop product view.List View
List without Image
Card View
Image (Square) view
Load webshop on a specific category
{{shop_link}}&t=CATEGORY_ID
To get a category ID, go to the list of categories, click the 3 dots, and click “Get ID”.
Example: If your CATEGORY ID is 2000, your webchat link will be {{shop_link}}&t=2000